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COVID-19 Getting Help

Please see below for the various ways you can access help during COVID-19

Customer Hub: Golden Number

This number is for people who are self-isolating but do not have friends or neighbours to help them with picking up and delivering medicine, food and household supplies.

Call the golden number on 0115 915 5555

Open Monday to Friday, 9am to 5pm



Food Parcels

If you would like a food parcel you can request one here:



  • Here is some information about jobs and benefits on Nottingham City Council's website.

Domestic Violence

Please visit our domestic violence page for services and contact details.


Please ring the Refugee Forum on 0115 960 1230, they have an advice line with interpreters speaking a variety of languages.

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