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COVID-19 Guidance for Providers

Important Information About Access To Treatments For COVID

Testing, Vaccinations & PPE

Testing Information

Please visit the Government Testing information page for information on guidance for care homes and home care providers.

Vaccination Information

Please click here to view Government guidance on the vaccination programme.

Autumn Boosters start 12th September - Please click here to download information document

PPE Information

Please see the PPE page with all relevant PPE information including Government guidance

Guidance For Hostel Services And Accommodation For Asylum Seekers

Living Safely With COVID-19

Reporting & Managing Staff during outbreak of COVID-19

Testing for Adult Social Care Services - Outlines the COVID-19 testing available for staff, residents and visitors for all adult social care services


Covid Outbreak Reporting for Care Homes

Public Health England has updated the Standard Operating Procedure for care home outbreaks

PHE has continuously reviewed data on the impact of outbreaks of SARS-CoV-2 in care homes and has amended advice according to emergent evidence. Following a recent review, PHE have identified that the majority of outbreaks currently are limited in terms of numbers of cases involved and many are linked to cases among staff only. Considering this and reflecting on continuing confidence in our vaccine defences, PHE have advised their Health Protection Teams (HPTs) to amend their response to outbreaks meaning that if whole home testing shows no evidence of transmission of infection beyond first few cases identified, then outbreak control restrictions can be stepped down.

Specifically, the advice HPTs now receive states:

If two or more COVID-19 cases are detected in staff or residents, the suspected outbreak must be reported to the HPT and outbreak control restrictions should be implemented. Whole home PCR testing (staff and residents) should occur on day 0 of the suspected outbreak, and should be repeated at day 4-7 for those who test negative. If the first and second rounds of PCR testing do not detect any further cases in residents or staff, then outbreak control restrictions may be lifted after consideration of:

  • Level of vaccine coverage in residents (ideally above 90%) and staff (ideally above 80%*).
  • Levels of participation in routine staff weekly testing, ideally above 75%.
  • Compliance with IPC measures.

This may mean that outbreak measures may only be in place for around 7 days, depending on PCR turnaround times.

If you are a care home please report any incidents of COVID-19 to Public Health England, to do this:

Contact the UKHSA telephone number 03442254524. During office hours outbreaks should continue to be reported to the local IPC teams and UKHSA out of hours.

Nottingham City Email - ncp.ipct@nhs.net


Covid Outbreak Reporting for Homecare and Supported Living Providers

COVID outbreaks – Nottingham City and Nottinghamshire County Homecare and Supported Living providers

Home care and Supported Living and Extra Care providers are reminded that they must report any COVID outbreaks to Public Health as well as updating the Capacity tracker.

The contact details for Public Health are :

Email: ncp.ipct@nhs.net

Phone: 0344 2254 524


Reporting Death of Employee or Volunteer

Steps to take following the death of a person who worked in adult social care in England: Actions for local authorities and social care providers following a coronavirus (COVID-19) related death of an employee or volunteer in adult social care.

Infection Prevention Control & Cleaning

Infection Prevention and Control

Infection prevention and control (IPC) principles for adult social care settings in England, to be used with guidance on managing specific infections

Infection prevention and control in adult social care settings 

Health and Care Act 2022: Adult Social Care Provider Information Provisions

Official guidance for adult social care providers to comply with information provisions under section 99 and section 100 of the Health and Care Act 2022.

Link to official guidance

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