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Support for 16+

The support we must give you by law:

Advice and Support from a Personal Advisor

Following changes introduced through the Children and Social Work Act 2017, you will be able to ask for support from a Personal Advisor up to the age of 25, whether you are in education or training or not.

Your Personal Advisor is there to help you to prepare to live independently and to offer advice and support after you leave care. Personal Advisers should talk to you about what support you need and record this information in your pathway plan.

Useful contacts for you: There are lots of services available that can offer you advice and guidance about different things. We have included some of them but if you are looking for other support, please speak to your Personal Advisor as they will probably have lots of other information for you.

Children in Care & Care Leavers

Become is a national charity which works to improve the care system and support young people. Their mission is to provide help, support and advice to children in care and young care leavers so that they can take control of their lives and unleash their potential. They want you to reach your dreams through recognising your abilities. They can be contacted by phoning their free number on 0800 023 2033 (lines open Monday-Friday10.30am-3pm), Become Website or by e-mailing

Rees, the Care Leavers Foundation. If you’re looking for information, advice, financial support, or to find a community of people who are care experienced, Rees can help. Reese provides a range of useful extra services that anyone with care experience can take advantage of including a peer network, opportunities, sign posting, a crisis fund, and various other things. It I worth checking out their website to see if they can help support you. Rees Website

The Care Leavers’ Association is a national user-led charity aimed at improving the lives of care leavers of all ages. We bring together the voices and experiences of care leavers to support care leavers of all ages, improve the current care system and change for the better society’s perception of people in care. If you would like to find out more, Care Leavers Website email or call on 0161 236 5665.

Coram Voice can ensure that you know your rights. They can offer advocacy services, ensuring that your voice is heard and acted upon. You can contact their Always Heard service by freephone 0808 800 5792 (lines open Monday – Friday 9.30am – 6pm, Saturday 10am – 4pm) Coram Voice Website or email You can also download a PDF copy of Sorted and Supported: Your Guide to Leaving Care Entitlements.

Capstone Care Leavers Trust (CCLT) awards grants to people aged 17-25 years who have been in local authority care in England or Wales and are in need. The CCLT also offers advice and guidance to young people to help reduce their experience of social exclusion and enhance their life chances. They can be contacted on 0121 374 2601. They will consider awarding grants for lots of different things like training courses, travel costs to places of study/ training. Capstone Website

Catch 22 supports care leavers in the transition from care to independence. Catch 22 Website

They can support with:

  • alternative education provision
  • support for children who go missing and/or experience sexual exploitation
  • skills development programmes such as the National Citizen Service
  • housing support and a peer landlord scheme
  • apprenticeships and employability services, including Care2Work
  • engagement within prison or youth offenders institutes.

Drugs & Alcohol Support

Nottingham Recovery Network provide support, advice and treatment to people in Nottingham City who use drugs and alcohol in a problematic way.

Go to Nottingham Recovery Network Website

CGL Journey provides a free and confidential drug and alcohol service for young people up to the age of 19 (including offenders), families and carers in Nottingham. Go to CGL Website or call on 0115 948 4314 or email on


If you want to go to college:

We understand that sometimes it is hard to go on your own to enrol at college so Nottingham College is offering you the chance to enrol at a different time if you want to. Nottingham College will also provide you with the following:

  • Access to an Achievement Coach, wellbeing support and health advice
  • Support through the college and your personal advisor to support your attendance
  • A named person to support in you to get an appropriate work placement or work experience
  • Support to visit the colleges if you just want to find out more

If you want to go to university:

  • We will encourage you to go to university and help you choose which one and where.
  • We will provide you with a Higher Education (HE) bursary of £2,000 if you go to University and we will help you to consider how this is best spent.
  • We will also provide somewhere for you to stay during University holidays (or funding for this if you would prefer to make your own arrangements) if you are in full time HE and your term time accommodation is not available. This is for 21 weeks of non-term time rent.
  • We will provide a living allowance equivalent to benefit rate
  • We will help you with an application to Student Finance England for tuition fees and student loans; and we give you travelling costs to get to and from University at the start and end of term
  • Locally, Nottingham University and Nottingham Trent University will give you lots of information about how they can help you before you apply to them.

Nottingham Trent University and Nottingham University may offer the following through their Growing Lives Programme:

  • Campus visits for you before you arrive and/or additional welcome activities if you want to go to them
  • A bursary for financial support of £500
  • A dedicated support officer to help you while you are at University
  • Money advisers to help you apply for all you are entitled to and work out a budget to suit your needs and interests. Nottingham University offer this before you get to university
  • A guaranteed offer of University-allocated accommodation if you have accepted a place at Nottingham Trent University as your first choice - accommodation in halls is available throughout the summer vacation too
  • Nottingham University give you accommodation throughout the year and will help you move in if you are travelling on your own
  • a personal health and wellbeing welcome pack
  • help accessing all support services
  • Nottingham Trent University are also offering opportunities to find out more about the UK higher education system and accessing finance, tours and academic taster sessions, as well as English-language support at evening classes and an annual summer school.

Unite Foundation offers a scholarship to ensure you have a place for you to live whilst at university leaving you free to study, meet new people and plan your career. They will help you settle in, keep in touch with you and offer you extra opportunities for enjoyment or employment throughout your studies. The eligibility criteria is:

  • Aged 25 or under
  • A care leaver or estranged from your family
  • Starting or studying your first undergraduate degree
  • Holding UK home fee status
  • Applying to/studying at a partner university

Go to Unite Foundation Website

Propel. If you are considering entering higher education, this website can take you to the right pages of your chosen college/ university to see what they have on offer for care leavers. Go to Propel Website

Family Rights Group offers legal advice to families whose children are involved with local authority children’s services. They can be contacted on 0808 801 0366 (lines open Monday – Friday 9.30am -3.00pm) or by email at or go to FRG Website

Family Lives offers support to anyone in a parenting role for any parenting problem. You can contact parentline on 0808 800 2222 (lines open Monday - Friday 9am-9pm, Weekends 10am-3pm). Go to Family Lives Website

Families Information Service supports mothers and fathers by helping you to find the right childcare, listing lots of different activities for you to go to with your child as well as providing you with information about free childcare places for 2, 3 and 4 year olds. You can contact them on 0800 4584114 or go to Families Information Service Website

Care to Learn is for young parents aged 19 years and under. Funding is available to support with child care costs while you are studying. Go to Care to Learn Website


If you want to get a job we will support you by:

  • Making sure you have access to the Leaving Care Service employability programme to make positive steps towards training and employment. The programme is recognised by the Department of Works and Pensions as a genuine job seeking provision for care leavers. The programme provides opportunities that aim to build your confidence so that you feel able to move onto training or employment. You will be involved in all aspects of planning your programme which could involve a mentor.
  • Offering delivery of Award Scheme Development and Accreditation Network courses where you will have the opportunity to achieve employability qualifications (from entry level to level 2).

Sometimes if you are not quite sure what you want to do, work experience can help you make a decision. Our care leavers thought this would be a good idea so we have worked with education providers in the city to help give you a range of work experience opportunities. For example, the Work Inspiration scheme at Nottingham Trent University runs throughout the year and provides opportunities across a wide range of work experiences. In addition, Nottingham College will, where possible, seek work placement or experience opportunities for care leavers not enrolled at the college. The DWP will also offer work experience if you are getting benefits and health organisations can offer work experience to care leavers who wish to pursue a career in health. Nottingham City Council will also offer work experience and taster opportunities within the Council. Please talk to your Personal Advisor if you want to find out more about work experience.

The Prince’s Trust offers support to prepare you for work, and to help you get the job you want. They can help you develop your skills and confidence, get a taste of a new industry or gain some solid work experience. They can offer development awards to fund you to train.

Go to Princes Trust Website

Apprenticeship Service. Apprenticeships combine practical training in a job with study. Apprentices work alongside experienced staff to gain job-specific skills earn a wage and get holiday pay get time for study related to the role. Apprenticeships take 1 to 5 years to complete depending on their level. All vacancies can be accessed online via Apprenticeships Website

Nottingham Jobs Hub is a partnership between the City Council, Department of Work and Pension and Futures and will help to remove barriers to employment and provide specialist employment support and skills, including job search to Nottingham City residents who are unemployed. Go to Nottingham Jobs Website

Working Links may be able to help you to change your mind-set and support access to employment through IAG, one-to-one support, mentoring & coaching and signposting to employ local. They also provide in-work support although they do have eligibility criteria that you have to meet before you can get the help. Go to Links to Work Webpage

Futures Advice provides personalised information, advice & guidance to help residents make decisions on learning, training and work opportunities. We have dedicated staff within the leaving care team who are there to help you. Go to Futures Website

Opportunity and Change – a pathway to work is a support programme for people with multiple and complex needs throughout Derby, Derbyshire, Nottingham and Nottinghamshire. The programme is being delivered by local organisations working together, with a range of experience of working with people with multiple and complex needs. You may be able to access this but please talk to your Personal Advisor. Go to Opportunity and Change Website

Building Better Opportunities – Towards Work Programme will support you with the first steps towards gaining employment. You will receive one to one personalised support to overcome barriers that are holding you back from employment and education. You may be able to access this but please talk to your Personal Advisor. Go to Towards Work Website


Housing & Homelessness

Shelter can support with any issues you are having with housing or homelessness. They can offer legal advice and help you challenge housing authorities. Go to Shelter Website

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Go to Framework Website

Housing Aid can help you whether you are a council or private tenant or own your home and may soon lose it for whatever reason, need somewhere to live or have been made homeless. You can contact them directly by calling 0115 876 3300 or speak to your Personal Advisor. Go to Housing Aid Website

YMCA hostel provides supported accommodation for homeless people aged 18 and over. They have 98 fully furnished rooms in the City all have shared kitchens and communal rooms. Go to YMCA Website

Nottingham City Homes (NCH) manage around 27,000 homes in the city of Nottingham. If you want to find out more about the services they offer. Go to NCH Website 

Legal Advice & Advocacy Support

The Mix can provide non-judgemental legal advice and support on a wide range of things for young people under 25 years old and can be contacted on 0808 808 4994. Go to The Mix Website

The Children’s Society is a national charity offering a variety of services to young people including advocacy. Go to Childrens Society Website

Community Legal Advice helpline offers free, confidential and independent legal advice for residents of England and Wales. You need to Text 'legalaid' and your name to 80010. CLA will call back within 24 hours. Calls cost 4pence per minute from a standard BT landline, calls from mobiles may be more or ask us to call you back.

Nottingham Law Centre offers free, confidential and independent advice to anyone who lives or works in the City of Nottingham. They give advice on Debt, Housing and Welfare Benefits. Go to Nottingham Law Centre Website

Advice about Money

Citizens Advice provides free, confidential and impartial advice on big issues affecting people’s lives. They can be contacted on 0300 330 5475 or go to Citizens Advice Website

Welfare Rights is funded by Nottingham City Council and offers free, confidential and impartial advice and advocacy on benefits and tax credits as well as debt advice. You can Telephone on: 0115 915 1355 Lines open: Monday to Friday 8:30am to 4:50pm. Email: and advice sessions are run at convenient locations across the city. Home visits can also be arranged if you are unable to attend an appointment because of mobility problems. You can access information on Welfare Rights Service Website

Bestwood Advice Centre, Clifton Advice Centre, Meadows Advice Centre and St. Ann’s Advice Centre can help you with welfare benefits, debt, employment, consumer advice, housing and education. You need to live in those areas to access the support. For more details please look on Welfare Rights Service Website

National Debtline is a national telephone helpline for people with debt problems in England and Wales, and Scotland. They give expert advice over the telephone and via email and send callers in debt a self-help information pack free of charge. The service is free, confidential and independent. They can also assist callers who wish to deal with their debts through a Debt Management Plan. You can call 0808 808 4000 or contact via National Debtline Website

Mental Health

Samaritans can support you, whatever you are going through. They can be contacted 24/7 for free on 116 123. They are open every day of the year and you do not have to be suicidal to contact them. They are there to listen and support you. You can also email them at

Turn2me hosts online support groups on anxiety, suicidal thoughts & feelings, depression, stress management and general mental health issues. You need to book to join the sessions online. The online support groups are completely free and are run by qualified professionals who ensure every member is respected and heard. Once you select to join a group, your registration will be approved for the group and you will receive an email confirmation. Once the group is scheduled to start, you simply log on to Turn2me and the chat window will appear on the site.Turn2me an be accessed at Turn2me Website

HOPELineUK is a national confidential support service for any young people (under 35) at risk of suicide, or anyone worried about a young person at risk of suicide. The helpline is open 10am-10pm Monday-Friday, Weekends 2pm-10pm, and Bank Holidays 2pm-5pm. Tel: 0800 068 41 41 SMS: 07786 209697 Email:

NHS Choices Moodzone is a website that can help you if you are suffering with stress, anxiety or depression, or just the normal emotional ups and downs of life. It offers practical advice, interactive tools, videos and audio guides to help you feel mentally and emotionally better. Go to Moodzone Website

Framework Moving Forward provides free and confidential housing related support, in Nottingham City, to people experiencing mental health problems, helping them to avoid the pain of homelessness and to live independently. You can find out more at Moving Forward Website

Kooth is a confidential way for children and young people to receive free counselling, advice and support on-line. Staffed by fully trained and qualified counsellors and available Monday to Friday from 12 noon until 10pm each night, and weekends from 6pm to 10pm, 365 days per year, it provides a much needed confidential and instant access service for young people aged 11-25. Kooth Website


Family Rights Group offers legal advice to families whose children are involved with local authority children’s services. They can be contacted on 0808 801 0366 (lines open Monday – Friday 9.30am -3.00pm) or by email at or go to FRG Website

Family Lives offers support to anyone in a parenting role for any parenting problem. You can contact parentline on 0808 800 2222 (lines open Monday - Friday 9am-9pm, Weekends 10am-3pm). Go to Family Lives Website

Families Information Service supports mothers and fathers by helping you to find the right childcare, listing lots of different activities for you to go to with your child as well as providing you with information about free childcare places for 2, 3 and 4 year olds. You can contact them on 0800 4584114 or go to Families Information Service Website

Care to Learn is for young parents aged 19 years and under. Funding is available to support with child care costs while you are studying. Go to Care to Learn Website


If you are in a relationship, there are various sources of support, including Relate. They can be accessed on Relate Website or by contacting 0300 100 1234. They can offer counselling relating to relationships, sex life, parenthood, and family life.

Women’s Aid Integrated Services is a charity working with women, children and teens who have been affected by domestic abuse. They cover Nottingham City and offer, Crisis support and drop ins, ongoing one to one support, refuge accommodation (BMER and Dispersed Refuge service), 12 week healthy relationship programmes (The Freedom Programme) and therapeutic groups for mums and children. They also run a 24 hour Nottingham and Nottinghamshire Freephone Domestic and Sexual Violence Helpline. This is where you can speak to one of our specialist trained female support workers 365 days a year on 0808 800 0340 (24 hour helpline)*. WAIS Website

Refuge is a national charity supporting women and children rebuild their lives and overcome many different forms of violence and abuse; for example domestic violence, sexual violence, so-called ‘honour’-based violence, human trafficking and modern slavery, and female genital mutilation. They provide a huge range of support all of which can be found on Refuge Website

Nottinghamshire Sexual Violence Support Services is available to survivors of all genders, aged 13+, and offers many services in addition to face-to-face counselling, with male and female counsellors, and Counselling Line services. Go to NottsSVSS Website

Mojatu Foundation is a Nottingham City based organisation leading in the global campaign to end female genital mutilation (FGM). They also work with partners in organising local, regional and international community events to reduce isolation and enhance social cohesion. Go to Mojatu Website

Karma Nirvana is a charity who supports victims of honour-based abuse and forced marriage. You can contact them by going to their website Karma Nirvana Website

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