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COVID-19 Payments to Providers

Payments to providers

In line with the Government Guidance and to ensure Providers are able to continue to deliver services during this difficult time I would like to confirm that we will continue to pay our providers as below.  Please contact us at asc.paymentqueries@nottinghamcity.gov.uk  if your activity significantly increases above the current levels or if you have any other payment queries.

If you have any other issues around service delivery and COVID-19 then please e-mail our single point of access at CV19@nottinghamcity.gov.uk

Nottingham City Council – Update on Payments to Providers - July 2020

Home Care, CSE, Extra Care 

We initially  confirmed that we would pay providers based on a 3 month average with an additional 5% to support with costs associated with Covid until June 2020. This has now been extended for a further 2 months until 28 August 2020. 

Day and Evening Services 

Although day and evening services were stopped we confirmed that we would continue to pay based on a three month average to support providers to be able to continue to deliver services once the crisis was over. This was initially until June 2020. This has now been extended until 28 August 2020.

Residential/Nursing Providers 

We have been supporting residential and nursing homes with additional costs incurred due to the current Covid pandemic by paying an additional 5% for a temporary period.  This was initially granted until June 2020.  This has now been extended until 04 September 2020.

We will contact providers in due course to discuss how we will revert back to ‘business as usual’ from September 2020

Residential Care

Update 6th July 2020: We have been supporting residential and nursing homes with additional costs incurred due to the current Covid pandemic by paying an additional 5% for a temporary period.  This was initially granted until June 2020.  This has now been extended until 04 September 2020.

We will continue to make payments on schedule as normal every 4 weeks.  We will be paying you on 30 March 2020 for period 21 March 2020 to 17 April 2020 this payment is one week early initially due to our finance system shut down for two weeks – you would ordinarily have received this payment on 06 April 2020.  The finance system is no longer closing, however we thought it would be useful for you to still receive an early payment.  Your following payment will be sent on 04 May 2020 for period 18 April 2020 to 15 May 2020 and will continue 4 weekly thereafter. 

 

Homecare

Update 6th July 2020: We initially confirmed that we would pay providers based on a 3 month average with an additional 5% to support with costs associated with Covid until June 2020. This has now been extended for a further 2 months until 28 August 2020.

Your next payment was due out on 13 April 2020 for period 15 February 2020 to 13 March 2020.  However, there was a plan to close down our finance system for 2 week and to support this we informed all our providers that we would be looking to make this payment 2 weeks early on 30 March 2020.  Our finance system is no longer closing for 2 weeks.  However, we felt it may be useful for providers to continue to get this payment early.  Your following payment will be processed on 8 April 2020 and will go into your account shortly after for period 14 March 2020 to 10 April 2020.  We will then continue to make payments to providers based on a 3 month average (Period 10, 11 and 12) every 4 weeks until the crisis is over.

Provider portal – where you are able to do so please continue to update the Provider Portal – we understand this may not be possible at this time – however, if you are unable to use the portal please keep your own records around service delivery up to date, we will then reconcile at a later date when the crisis is over.

Day and Evening Services

Update 6th July 2020: Although day and evening services were stopped we confirmed that we would continue to pay based on a three month average to support providers to be able to continue to deliver services once the crisis was over.  This was initially until June 2020.  This has now been extended until 28 August 2020.

Your next payment was due out on 13 April 2020 for period 15 February 2020 to 13 March 2020.  However, there was a plan to close down our finance system for 2 week and to support this we informed all our providers that we would be looking to make this payment 2 weeks early on 30 March 2020. Our finance system is no longer closing for 2 weeks.  However, we felt it may be useful for providers to continue to get this payment early. Your following payment will be processed on 8 April 2020 and will go into your account shortly after for period 14 March 2020 to 10 April 2020. We will then continue to make payments to providers based on a 3 month average (Period 10, 11 and 12) every 4 weeks until the crisis is over.

Provider Portal – due to the closure of Day and Evening Services there will be no requirement to complete the Provider Portal until this crisis is over and day and evening services resume.

 

CSE – Accommodation Based and Outreach

Update 6th July 2020: We initially confirmed that we would pay providers based on a 3 month average with an additional 5% to support with costs associated with Covid until June 2020. This has now been extended for a further 2 months until 28 August 2020.

We wrote to providers recently to confirm that our finance system would be closed down for 2 weeks and that we will be looking to make payments 2 weeks early for period 15 Feb 2020 to 13 March 2020.   We asked providers where possible to send invoices in a week earlier.  Our finance system will no longer be closed for 2 weeks as originally planned.  However we will continue make the payment early on 30 March 2020.  All period 13 (15 Feb 2020 to 13 March 2020) invoices will continue to be processed/paid as normal.  We will then continue to make payments to providers based on a 3 month average (Periods 10, 11 and 12) from period 1 onwards.  The following payment will be processed on 8 April 2020 and go into your account shortly after for period 14 March 2020 to 10 April 2020.  We will continue to make payments in this way every 4 weeks thereafter.  You do not need to send any invoices in for services delivered beyond period 13.  Any invoices receive during this period will be held. This will continue until the crisis is over.

 

Extra Care

Update 6th July 2020: We initially confirmed that we would pay providers based on a 3 month average with an additional 5% to support with costs associated with Covid until June 2020. This has now been extended for a further 2 months until 28 August 2020.

We wrote to providers recently to confirm that our finance system would be closed down for 2 weeks and that we will be looking to make payments 2 weeks early for period 15 Feb 2020 to 13 March 2020.   We asked providers where possible to send invoices in a week earlier.  Our finance system will no longer be closed for 2 weeks as originally planned.  However we will continue make the payment early on 30 March 2020.  All period 13 (15 Feb 2020 to 13 March 2020) invoices will continue to be processed/paid as normal.  We will then continue to make payments to providers based on a 3 month average (period 9, 10, 11) from period 1 onwards.  A colleague will contact you shortly to confirm what your monthly average will be.  Please then continue to invoice for this amount 4 weekly until the crisis is over.  You can invoice one week prior to the end of the period to support your cash flow at this time.  We will aim to process by return so that you get paid as close as possible to period end.

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