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COVID-19 Older People

Older people

Please find below some information and resources specifically for older people including where to get help during COVID-19, looking after your health and wellbeing at home and information about scams.

Older people

Looking After Your Health and Wellbeing at Home

We are all following social distancing guidance but we know that many of our older readers will be self-isolating because of your existing health conditions. It’s a worrying time for everyone and it is perfectly natural to feel more anxious than usual.    In addition to the coronavirus guidance on washing your hands often and avoiding touching your face, the following are a few tips to help you stay well while you're at home:

  • Stay in touch with family and friends over the phone or on social media.
  • Avoid watching too much news. Also be aware that there is a lot of ‘fake’ news and myths about coronavirus out there (see the article below on ‘Beware False Information).
  • If you need to talk, there is also The Silver Line - a free, helpline for people aged 55+ that is available 24 hours a day. Telephone 0800 4 70 80 90.
  • If you need practical help, ask for it – family, friends or neighbours may be able to help with shopping, picking up prescriptions or running errands. For those self-isolating without support, phone the Nottingham Customer Hub on 0115 915 5555.
  • If you need advice, Age UK run an advice line – phone 0800 678 1602.
  • Try and keep physically active. If you are not able to walk or go in the garden, there are lots of opportunities to join either on the radio, the computer or the television.  One launched this week specifically for older people is ’10 Today’
  • Feeling creative? Have you checked out Artspeak? This Nottingham based initiative is placing recommending different project for you to join on their website each day.
  • Stay safe – see the advice below about avoiding scams.

Keeping fit and active

Here are a few handy tips to help you improve your fitness and wellbeing and build exercises into your day:

  • Physical activity and exercise can help you stay healthy, energetic and independent as you get older NHS Live Well for the over 65’s
  • Super Six exercises to improve your strength and balance. Take a look and click on play all.
  • Joe Wicks has taken the nation by storm with his fitness videos during lockdown and he has now produced one for older people.
  • Dame Kelly Holmes has also devised some gentle upper body exercises to keep the body and brain active.
  • Age UK Nottingham and Notts are inviting older people to get involved in the 2.6 Challenge, in response to the 40th London Marathon being postponed and the impact COVID-19 is having on charities. Here is how you can take part.

Mental Health

If you or a member of your family have any mental health worries please look at our mental health support page for information on local services.

Things To Do Online


While local libraries are closed librarians been busy finding more ways to bring your library to you online.

As well as the eBooks,  eMagazineseNewspapers and eReference books you can read at home, they've been searching for the right places for you to go online, making it easier to find ways for you and your family to get through this.

They've also got their talented library staff to record videos of songs and storytimes. There’ll be more virtual library fun coming soon…to make sure you don’t miss them why not sign up to their newsletter and like their Facebook page?

For more information click here.

Staying at Home 

Nottingham City Council have also created a central place where all online activities can be found, either being provided by Nottingham City Council or other partners in the city. Please visit for more information.

Interested in Sport?

The Sporting Memories Foundation is dedicated to sports reminiscence and physical activities. It supports isolated older people living in England and Wales including those living with dementia and depression. If you would like to receive their weekly free e-Bulletin ‘Sporting Pink’, sign up at

Try your hand at a Nottingham Jigsaw

Ever tried doing an online jigsaw? Now is you opportunity to do a free jigsaw of a Nottingham Landmark such as the Left Lion. For more information click here.

Use lockdown to study

There are a vast number of free online learning opportunities, some of which lead to a certificate of achievement.  Participating in such courses gives you free access to specialists in their subject and other resources.

There are short courses on a wide range of subjects including mental health, art, music, science, geography and much more.

Other Information

Here are some other virtual alternatives now available to you during lock down:

Money Worries

Please view our information on financial wellbeing during COVID-19 for advice on money matters.

Also Advice Nottingham provide free, confidential and impartial advice on a range of issues including benefits, debt, employment and housing. Go to for more information.

Scams and False Information

Please view our dedicated page on scams to find out more.

Supporting People with Dementia in Your Community

Living with dementia at any time brings challenges for those with the condition and the people close to them. Many face stigma and isolation in everyday life and coronavirus (COVID-19) is making things much harder. Now more than ever, it is important that they get the help and support they need.

Sometimes people don’t offer help because they do not know what to do, so the Alzheimer’s Society has produced a free guide ‘Coronavirus: how you can support people in your community’

Bereavement Support in Nottingham

The Grief Line is a dedicated service for anyone who needs support following bereavement. This service offered by the Nottinghamshire Hospice provides support 24 hours a day, seven days a week.

Phone the Grief Line on 0800 111 4451 or email or visit their website.

Cooked Meals

African Caribbean Cooked Meals

The Marcus Garvey Action Group and partners are delivering African Caribbean cooked meals to the elderly and vulnerable in Nottingham.

For more information 

  • Call 0759 8947 966 or 0787 1730 197 or 0115 969 1364


Sycamore Dining - two course cooked meals

Sycamore Dining are delivering 2 course cooked meals to older people across the city delivered to your doorstep. Volunteers cook the food on a daily basis from Monday to Friday. 

The charge per meal is only £4 payable in advance. Meals can be ordered on line or by emailing

TV licences for the over 75's - changes delayed until 1st August

From 1 August 2020, there will be a new scheme for free TV licences. Under the new scheme, only the people aged 75 or over and receiving Pension Credit will be eligible for a free TV Licence, paid for by the BBC. Pension Credit can be in the name of the licence holder or in their partner’s name if they are a couple living at the same address.  Click here for more information.

Recognising some people are experiencing financial difficulties, TV Licensing has stopped all arrears letters going to those who have fallen behind on payments. If customers are in financial hardship and urgently need to stop a Direct Debit payment while the TV Licensing call centre is closed, they can cancel it with their bank (this can usually be done online). They would like to reassure people trying to pay that they will be able to pay retrospectively once back to normal. 

Customers can still pay using a debit or credit card on the TV Licensing website or using their 24/7 automated telephone service, and new licences can also be set up online.

Nottingham Audiology Services

Nottingham Audiology Services are trying to make sure all their patients with hearing aids can use them during this time. Although they cannot see people in appointments, they can be contacted by email at or by telephone on 0115 9194488.

They are posting out batteries and spares and delivering replacement hearing aids where needed. Patients or family members can get in touch to request help, and for the time being the postage will be paid by the service.

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