NCHA Umuada - Housing For Women Experiencing Domestic Abuse

Umuada is a specialist supported housing project for Black and Minority Ethnic women and their children. The service provides emergency, short term accommodation for those experiencing domestic violence.

How we can help

You will have a named keyworker who will support you with every step of your journey as well as a children’s worker to help with support around your children.

We have groups we run as well as coffee mornings and celebrations of special events such as Christmas and Eid.

We rely on you to help us to make changes and improvements to the service so will invite you to feedback as part of house meetings held monthly.

Accommodation

We have a communal refuge in a secure location with gated access as well as CCTV covering all areas of the main refuge. We also have properties in the local community for women and children who may be ready for a lower level of support.

Who to contact

Contact Name: General enquiries
Telephone: 0115 975 3254
E-mail: umuada@ncha.org.uk
Website: NCHA Umuada's Website

Where to go

Name

Umuada

Notes

Accommodation

12 bed space refuge
Fully furnished
Easy access to local town
Easy access to public transport
Communal areas
All accommodation is maintained to the highest standard
Secure indoor play area & outdoor activity area
Qualified children's worker

Other Details

Availability

Referral Details

For information on availability of places in a refuge contact either:

Nottingham City Gateway
Womens Aid Integrated Services helpline - 0114 9476490
UK Refuges Online helpline - 0808 2000 247

Other notes

Service User Involvement

To gain employment
To gain further education/training
To gain more permanent accommodation and independent living
To gain essential life skills e.g. managing finances, shopping
To gain advice in claiming welfare benefits
To gain advice in accessing local facilities e.g. doctors, solicitors

Support and Advice

Person centred support plans developed with Service Users
Named Keyworker for each individual
Out of hours support provided by the NCHA SMaRT service (Support Management and Response Team)

Support offered

Support sessions and regular Service User meetings
Involvement in producing support package
Respect for choices, privacy, confidentiality and promotion of equalities and diversity
Support around safety planning

Related links: NCHA Care And Support Website
NCHA Website