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Warm Homes Hub COVID-19 Support

Our COVID-19 support includes benefits checks, energy comparisons and tariff switching, bill discounts, support with broken/faulty heating as well as food and fuel vouchers. See the full list below: 

- If your heating is broken or unpredictable, we can help with urgent repairs or replacements while following the Government’s advice on social distancing.

Benefits checks to increase your income and ensure you are receiving the benefits you are eligible for plus support with any other applications for hardship funds or one-off crisis grants.

- Extra help can be provided by registering for Priority Services Register. This service can ensure you are not stuck at home alone for a long period of time in the event of, for example, a power cut.

- If you find that you might need extra care at home because you are alone or unable to see your family, Attendence Allowance could help you pay for extra support/additional services.

- Support with gas, electricity and water bills is available. As we are asked to stay at home, you will most probably see your bills go up – we can help you with tariff comparisons, bill discounts and fuel vouchers.

- We may be able to help you with food parcels and prescription collections. We can also provide you with foodbank vouchers to relieve short term hardship.

-  We can refer you to other health & wellbeing services or simply provide a friendly voice in this time of social isolation.

Who to contact

Contact Name
Rhianna H.
Contact Position
Customer Service and Energy Adviser
Telephone
0115 985 3000
E-mail
Rhianna.Holt@nottenergy.com
Website
https://warmhomeshub.com/

Where to go

Name
Nottingham Energy Partnership
Address
Queens Walk Community Centre
Queens Walk
The Meadows
Nottingham
Nottinghamshire
Postcode
NG2 2DF
Notes

Please note that our building is curently closed to the public. To access our services call 0115 985 3000. 

When is it on?

When is it on
Monday - Friday, 9am-5.30pm
Time of day
Morning
Afternoon

Other Details

Costs

Details
We offer free and subsided services.

Availability

Referral required
No

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