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Right Direction, Living+ Places for People

Provide advice and guidance to City residents who are:

  • Deaf, deafened or hard of hearing
  • Living with a physical disability
  • Living with HIV
  • Blind or Partially Sighted

The service is for people who can live independently but for what ever reason, need some assistance to manage a tenancy or to remain safe and secure in their home.

Our Philosophy

We recognise your right to choose what type of support is provided, and we will work with you to plan your support programme.

Our philosophy is:

  • to respect and value your dignity and individuality
  • to work with a range of organisations in agreement with you
  • to provide a service that recognises and responds to your changing needs
  • to highlight opportunities for you to become involved with the local community

How We Can Help

Our experienced Tenancy Support Officers can assist with a range of tasks and issues including:

  • Help to find a different home
  • Setting up your home i.e. Gas, Electricity and Water
  • Budget planning and managing your money
  • Dealing with Debt i.e. rent arrears
  • Accessing specialist services such as counsellors, GP's and Community Services
  • Filling in forms, claiming benefits and maximising your income
  • Advice and support in access to Education, Training and Employment
  • Support in accessing adaptations and Home Improvements
  • Support with Medication Management
  • Support in accessing Immigration Services
  • Managing Disclosure and stigma including impact on family
  • Managing the implications of diagnosis

In cases where your needs go beyond our expertise, we will support and guide you to more suitable services.

How will we work with you?

Support will be delivered in the following ways:

  • Weekly Drop-In sessions across the city
  • 1 to 1 support sessions
  • Group activities and workshops
  • Flexible approaches including the use of peer and volunteer support

You will agree a Support Plan with your Support Worker and this is tailored to meet your specific needs.

This is a plan to help you achieve your goals. We will review your Support Plan regularly to discuss your progress and plan any future aims and ambitions.

How long will Support last?

Support can last for 18 months depending on your individual needs and circumstances.

Who to contact

Contact Name
Right Direction Living+
Contact Position
Team Office
0115 9587713
Our Website

Scheme Manager: Tammy Smith

Team Leader: Catherine Kanikowski

Where to go

Mellors Lodge
Robin Hood Chase
St Ann's

Weekly Drop-In Service is held at Mellors Lodge each Thursday 09:30-4:00. No appointment needed, just pop along. We have BSL (British Sign Language) staff available during these hours.

Other Drop-In Services are available. See attached timetable updated January 2017

Other Details


Table of costs
Table of costs
AmountCost Type
The service is funded through Nottingham City Council and is Free and Confidential


Referral required
Referral Details

Our drop-in services are available weekly and do not require a referral.

If you think you might need more support you can self refer to the service by calling us and we will send you a referral form or simply come along to a drop-in session to discuss your requirements.

Organisations, professionals or family members/friends can also complete a referral on your behalf.

Other notes

Our Drop-In service currently takes place in the current locations:

  • St Ann's
  • Basford
  • Bilborough
  • Beeston
  • Broxtowe
  • Meadows

Please see the attached Timetable for more detailed information


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