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Claiming Pension Credit

Pension Credit is a benefit for people over State Pension age. It tops up your income if you're struggling to make ends meet and also enables you to claim a range of additional benefits including from 2020 a free Television Licence if you are over 75.

Information you’ll need

You’ll need the following information about you and your partner if you have one:

  • National Insurance number
  • information about any income, savings and investments you have
  • information about your income, savings and investments on the date you want to backdate your application to (usually 3 months ago or the date you reached State Pension age)

You’ll also need your bank account details. Depending on how you apply, you may also be asked for your bank or building society name, sort code and account number.

Apply online

You can use the online service if you have already applied for your State Pension. Visit the Gov Website to apply online

Apply by phone

A friend or family member can call for you if you cannot use the phone.

Pension Credit claim line
Telephone: 0800 99 1234
Textphone: 0800 169 0133
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 99 1234
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet

Apply by post

To apply by post, print out and fill in the Pension Credit claim form or call the claim line to request a form.

Send the claim form to the Pension Service, or ask someone to do it for you.

The Pension Service 8
Post Handling Site B
Wolverhampton
WV99 1AN

Contact a voluntary organisation like Citizens Advice or Age UK if you need help with the form.

Who to contact

Telephone
0800 99 1234
Website
Gov.uk website - Pension Credit - How to Claim

When is it on?

When is it on
Phone Line Open Monday - Friday, 8am - 7.30pm
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