Age UK Notts - Information & Advice

What is the Information & Advice Service?

We offer information and advice on welfare benefits, community care, housing options and local services. We can help you make claims for the following benefits:

• Attendance Allowance
• Personal Independence Payment
• Housing Benefit and Council Tax Reduction
• Carers Allowance
• Pension Credit

We can also help with issues such as:

• Gas and electricity bills
• Care at home
• Housing Options Advice
• Signposting to other local services

What do we offer?

• Up-to-date, unbiased and accurate information
• Practical support to make certain benefit claims
• Information on choices available but the decision is always yours

What extra support do we offer?

• We are able to offer a full benefit check to all who use our service
• Information on health and community care
• Information on other agencies and services that can help and signpost or refer you to them

Who is the service for?

Anyone aged 65+, their families and carers

Which area does this service cover?

Nottingham and Nottinghamshire

How?

We provide expert advice on welfare benefits entitlements, information on health and social care, as well as refer you to other agencies that can provide support and information. You can access our information and advice service in a number of ways.

Over the phone:

Telephone 0115 844 0011

Age UK Notts can offer telephone-based support from
Monday to Thursday 9am – 5pm and
Fridays. 9am – 4.30pm

We are very busy at the moment so please leave a message if we don’t answer straight away and we will call back as soon as we can over the next 3-4 days.

By email: info@ageuknotts.org.uk

Face to face help:

If you prefer to talk to someone face to face, you can drop into our Lifestyle Centre advice sessions on Mondays from 10am – 3pm.

You can find The Lifestyle Centre at:

16-18 Bridgeway Centre
The Meadows
Nottingham
NG2 2JD

(on the NCT 11 bus route and the Meadows tram stop, 10 minutes’ walk from Nottingham Train Station).